Sarah WhitmanVow Writing

Privacy Policy

Last Updated: October 23, 2025

At WriteWeddingVows.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our wedding vow writing service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide to Us

When you use our Service, you voluntarily provide us with the following information:

  • Contact Information: Your name, partner's name, email address
  • Wedding Information: Wedding date (optional)
  • Relationship Details: Your responses to our questionnaire, including stories about how you met, what you love about your partner, favorite memories, and promises you want to make
  • Preferences: Tone, length, style preferences for your vow
  • Special Instructions: Any additional notes or words to avoid
  • Payment Information: Credit card details (processed securely through Stripe - we never store your complete payment card information)

Information Collected Automatically

When you visit our website, we automatically collect certain information:

  • Usage Data: Pages visited, time spent on pages, links clicked
  • Device Information: Browser type, device type, operating system
  • IP Address: Your Internet Protocol address for security and analytics
  • Cookies: Small data files stored on your device (see Section 8)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Service: Create your custom wedding vow based on your responses
  • To Communicate With You: Send your vow preview, payment confirmations, and respond to your inquiries
  • To Process Payments: Handle transactions securely through our payment processor
  • To Improve Our Service: Analyze usage patterns to enhance user experience
  • To Prevent Fraud: Detect and prevent fraudulent transactions and abuse
  • To Comply With Legal Obligations: Meet regulatory and legal requirements
  • To Send Important Updates: Notify you of changes to our Terms or Privacy Policy

We will never:

  • Sell your personal information to third parties
  • Use your love story or vow content for any purpose without your explicit permission
  • Send you marketing emails unless you've opted in (and you can unsubscribe anytime)
  • Share your information except as described in this policy

3. How We Share Your Information

We share your information only in the following limited circumstances:

Third-Party Service Providers

We work with trusted third-party companies to help us provide our Service:

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., subpoena, court order).

Business Transfers

If our business is acquired or merged with another company, your information may be transferred to the new owners so they can continue to provide the Service to you.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:

  • Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS
  • Secure Payment Processing: Payment card data is handled by Stripe (PCI DSS compliant) - we never store your complete card details
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Secure Hosting: Our data is stored with enterprise-grade security providers
  • Regular Security Updates: We keep our systems updated with the latest security patches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our Service and comply with legal obligations:

  • Vow Content and Questionnaire Responses: Retained for 2 years from your last interaction with us, then automatically deleted
  • Payment Records: Retained for 7 years for tax and accounting purposes (required by law)
  • Email Communications: Retained for 2 years
  • Analytics Data: Anonymized and aggregated data may be retained indefinitely

You can request early deletion of your data at any time (see Section 6 - Your Rights).

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Correction: Request correction of inaccurate or incomplete information
  • Right to Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Right to Data Portability: Request your data in a machine-readable format
  • Right to Withdraw Consent: Withdraw consent for processing where we rely on consent
  • Right to Object: Object to processing of your personal information
  • Right to Opt-Out: Opt out of marketing communications

To exercise any of these rights, please contact us at sarah@writeweddingvows.com. We will respond within 30 days.

7. International Users and Data Transfers

Our Service is operated from the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

By using our Service, you consent to the transfer of your information to the United States and acknowledge that the data protection laws in the United States may differ from those in your country.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website:

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use our site.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function (e.g., maintaining your session)
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Functional Cookies: Remember your preferences and settings

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Service.

9. Children's Privacy

Our Service is intended for adults planning to get married. We do not knowingly collect personal information from anyone under the age of 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at sarah@writeweddingvows.com and we will delete that information immediately.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, disclose, and sell
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of your personal information (Note: We do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at sarah@writeweddingvows.com with “CCPA Request” in the subject line.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

To exercise these rights, contact us at sarah@writeweddingvows.com with “GDPR Request” in the subject line.

12. Do Not Track Signals

Some browsers have a “Do Not Track” feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to Do Not Track signals.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

When we make changes, we will update the “Last Updated” date at the top of this page. If we make material changes, we will notify you by email or by posting a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We take all privacy concerns seriously and will respond to your inquiry within 30 days.

By using WriteWeddingVows.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.